More than one large utility has learned the hard way that introducing smarter power technologies without properly involving customers in the process can boomerang badly. But if the process is handled with foresight and skill, consumers will be easily won over with a plethora of appealing devices and services. Having been properly introduced to what's new and exciting, they will take to them as fast as they have discontinued landlines in favor of smart phones.
The Riches and Rewards of Consumer Engagement
Posted: 13 Mar 2013
Primary Committee:IEEE Smart Grid Newsletters
Sponsoring Society Members: Free
IEEE Members: $5.00
Please sign in at the top of the page. If you are not an IEEE member, please create a free account to make a purchase or become a society member to have access to all materials for free.
Slides for Webinar: Energy Storage as an Emerging Smart Grid Asset by Chris Searles & Charlie Vartanian
Slides for Webinar: Cybersecurity for the Smart Grid: Challenges and R&D Directions by Manimaran Govindarasu