The Three E's of End User Engagement

The Three E's of End User Engagement
Posted: 13 May 2013
Rahul Aggrawal
Primary Committee:
IEEE Smart Grid Newsletters
Pages: 3

Utilities need to develop articulated strategies for end user engagement to ensure the success of smart grid rollouts. Only a meaningful customer experience of enablement, empowerment and education will produce the fully engaged end user who fully exploits what the smart grid has to offer and paves the way to the smart city and a smarter planet.

Sponsoring Society Members: Free
IEEE Members: $5.00
Non-members: $10.00
Please sign in at the top of the page. If you are not an IEEE member, please create a free account to make a purchase or become a society member to have access to all materials for free.